Responsible Gaming

Gaming Should Be Entertainment

At Bullfranco, we're committed to promoting responsible gaming practices. Rocket Casino and all forms of gambling should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. Remember: the house always has a mathematical advantage, and you should only gamble with money you can afford to lose.

Age Verification

Gambling is strictly for individuals aged 18 years and over in Australia. By accessing Rocket Casino through Bullfranco, you confirm that you are of legal gambling age in your jurisdiction. We take age verification seriously and reserve the right to request proof of age at any time.

Warning Signs of Problem Gambling

If you recognise any of the following signs in yourself or someone you know, it may indicate problem gambling:

• Chasing losses by gambling more to recover money lost
• Hiding gambling activities or lying about the amount spent
• Gambling with money needed for essentials (rent, food, bills)
• Unable to stop or reduce gambling despite wanting to
• Neglecting family, work, or personal relationships due to gambling
• Experiencing anxiety, depression, or stress related to gambling
• Borrowing money or getting into debt to gamble
• Using gambling to escape problems or negative feelings
• Needing to gamble with increasing amounts for the same excitement
• Failed attempts to cut back or quit gambling

Self-Help Tools & Responsible Gaming Features

Most reputable online casinos, including Rocket Casino, offer tools to help you maintain control:

• Deposit Limits: Set a maximum amount you can deposit within a specified time period
• Loss Limits: Cap the maximum losses you're willing to accept
• Session Time Limits: Automatically log out after a set period of play
• Reality Checks: Receive periodic reminders about how long you've been playing and money spent
• Self-Exclusion: Temporarily or permanently exclude yourself from the casino
• Account Cooling Off: Take a break from gambling for a set period

We encourage you to use these tools to keep your gambling safe and enjoyable.

Support Organisations

If you're struggling with gambling, professional help is available. The following organisations provide confidential support:

Australia

• Gambling Help Online — Free counselling and support service
  www.gamblinghelponline.org.au
  Phone: 1800 858 858 (24/7, free and confidential)

International Support

• GamCare (UK) — Advice, support, and treatment for problem gamblers
  www.gamcare.org.uk
• GamStop (UK) — Self-exclusion scheme across UK online gambling operators
  www.gamstop.co.uk
• Responsible Gambling Council (Canada) — Resources and support for problem gambling
  www.responsiblegambling.org
• National Council on Problem Gambling (USA) — Help and resources for problem gamblers
  www.ncpgambling.org
  Phone: 1-800-522-4700 (Helpline)

Get Help Today

If you or someone you know is struggling with problem gambling, please reach out for help. There is no shame in seeking support — trained professionals are available to assist you confidentially. Contact Gambling Help Online on 1800 858 858 or visit www.gamblinghelponline.org.au to speak with a counsellor.

Remember: Gambling should be fun and entertaining. If it's causing you distress, it's time to seek help.